At LuzBr Iluminação Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our online platform, in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, such as your name, contact details, address, and information relevant to your inquiries or service requests. We may also collect technical data automatically when you access our site, including IP addresses, browser type, and usage information, to improve your experience and our services.

Use of Your Information
Your personal information is used solely for the purposes of providing and managing our renewable energy and home lighting services, including residential solar lighting systems, LED home lighting installations, energy efficiency consulting, maintenance and repair, and custom lighting design. We use your data to communicate with you, process requests, fulfill contracts, and send important updates related to our services.

Legal Basis for Processing
Our processing of your personal data is based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business. We ensure that your data is processed lawfully, fairly, and transparently.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners who assist us in delivering our services, provided they adhere to confidentiality and data protection obligations. Disclosure may occur if required by law or to protect the rights, property, or safety of our company, users, or others.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including compliance with legal, accounting, or reporting requirements. Once data is no longer needed, it is securely deleted or anonymized.

Your Rights
Under applicable data protection laws, you have the right to access, correct, update, or request deletion of your personal data. You may also have the right to object to or restrict certain processing activities and to data portability. To exercise these rights, please contact us via the physical address provided below. We are committed to responding promptly and in accordance with legal obligations.

Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain data integrity and confidentiality.

International Data Transfers
If your personal information is transferred to countries outside the European Economic Area or Brazil, we ensure adequate safeguards are in place to protect your data in accordance with relevant data protection laws.

Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience, analyze usage patterns, and assist in marketing efforts. You have the option to manage cookie preferences through your browser settings or other provided tools.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data collection, we will take prompt measures to delete the information.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please contact us at:

LuzBr Iluminação Solutions
458 Avenida das Américas, Suite 12B
Rio de Janeiro, Rio de Janeiro
22640-102
Brazil

We are dedicated to protecting your privacy and ensuring a secure and trustworthy experience with our online platform and services.